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Terms and conditions
These Terms and Conditions (‘Terms’) apply to the provision of training courses by Smile Academy UK Ltd. Please read these Terms carefully before enrolling on a training course. References in these Terms to ‘you’ and ‘your’ refer to you, the delegate; to ‘Smile Academy UK Ltd’, ‘we’, ‘us’ and ‘our’ refer to Smile Academy UK; and to our ‘website’ at www.smiledentalacademy.com.
Payment of the Registration Fee indicates that you accept the following Terms and upon payment of the Registration Fee, a business to business contract shall be formed between you and us on the following Terms in respect of the provision of the training course which incorporates these Terms and Conditions.
1. TRAINING COURSES
We provide the following training courses:
· Post Graduate Diploma Restorative & Aesthetic Dentistry
· Post Graduate Diploma Implant Dentistry
· Post Graduate Diploma Orthodontics
· Post Graduate Diploma Endodontics
· Post Graduate Diploma Oral Surgery
· Post Graduate Diploma Periodontics
· Post Graduate Diploma Restorative & Aesthetic Dentistry for Therapists
· Short Courses
Training courses which consist of a set number of modules which will be provided over a period of approximately 10-24 months, which will be provided on the dates advertised prior to enrolment. (‘PG Diploma) In order to complete a PG Diploma, you must attend the learning modules and pass all assessments.
Each module presentation material stands alone as a separate deliverable module which has CPD value. We reserve the right to increase or decrease the number of modules which comprise the Course at any time.
2. ENROLMENT AND REGISTRATION FEE
A registration fee (which is equivalent to the fees for the first Course Day) is required in advance, to enrol on a PG Diploma (inclusive of VAT) (“Registration Fee”). The Registration Fee ensures your seat on the course is reserved.
It also provides you with access to our web platform (Dropbox) through which you will be able to access study materials where appropriate and available (where applicable).
Registration Fee payments can be made by bank transfer, or using the GoCardless Link on the website.
In the event that Smile Academy UK Ltd is unable to complete delivery of the remaining modules scheduled within a Pg Diploma, those modules so far delivered will constitute the entirety of the “PG Diploma”. No refunds will be due for Course module previously delivered. There will be no obligation on Smile Academy UK Ltd to complete the remaining Course modules identified in the Course programme.
Verifiable CPD hours will be issued for the Course modules completed.
3. COURSE FEE PAYMENT
You agree to pay the Course Fees for the relevant Training Course to Smile Academy Ltd. The ‘Course Fees’ for the Courses set out on our website or as advised in the booking confirmation are payable as follows:
· In respect of Postgraduate Diplomas, there is a Course Fee payable in respect of each Course Module, this is a monthly amount detailed above unless paid in full than no monthly fees are payable.
The total fees payable for the Postgraduate Diploma shall be the total Course Fees payable in respect of all of the Course modules, which are payable in accordance with the provisions set out below.
If you are eligible to receive any sponsorship or funding, you are responsible for arranging this.
We can provide proof of module completion if required but you are still required to pay the Course Fees to Smile Academy UK Ltd whether or not such sponsorship or funding has been received.
All regular payments must be paid on time to ensure progression through the course. If for any reason payment is not made by Direct Debit by the due date, payment of the Course fees for that month will become due immediately and must be received in before module completion.
In the event that money is not received we may pursue remedies as set out in ‘Postgraduate Diplomas – Options for Payment’ below and you will not exit with the post graduate qualification.
Postgraduate Diploma – options for payment
Payment inmonthly instalments, such monthly payment amount being calculated to cover the cost of the outstanding Course Fees (after deducting the Registration Fee from the Total Course Fees). We will notify you of the Monthly Payment Amounts and the number of monthly payments. All amounts will be repayable within 12-24 months from the start of the course via Direct Debit.
If any monthly payment is cancelled, required to be resubmitted, or is late, we will notify you by email you to request immediate payment. If the amount owing is not repaid within five working days, we will apply a late fee of £25 to the monthly payment to cover our additional administration costs.
The Monthly Payment Amount is due on each day specified in your payment plan. In the event that any Monthly Payment Amount is outstanding for more than seven (7) days, we may (without prejudice to any other rights or remedies we may have) do all or any of the following:
· charge a late payment fee of £25 to cover the administration costs incurred as a result of each and every missed, declined, cancelled or late payments
· access to the Course modules that month will be denied until the amount owed is received, or, an agreed payment plan is in place.
· suspend the provision of the remaining Course modules to you until payment is received, in which case, the Course Fees will continue to be due for those Course modules you miss as a result of the suspension;
· cease to provide the remaining Course modules to you and terminate our contract with you;
Payment in full of the Total Course Fees (by BACS payment only) prior to commencement of the Postgraduate Diploma. Payment in full in advance of the Course will not be accepted by Credit or Debit Cards.
4. ELIGIBILITY REQUEST
Smile Academy UK ltd manages post graduate course, these courses are for qualified Dentists. Smile Academy UK ltd reserves the right to request evidence of graduation and registration with local dental council e.g. General Dental Council in UK.
5. CANCELLATION POLICY
Demand for our Courses is high and we provide quality Courses by limiting the number of delegates on each stream. In fairness to other delegates who want to be able to join our Courses we operate a cancellation charge policy.
You may cancel your booking up to 7 days (“cooling-off period”) after the date upon which you pay the Registration Fee provided that no Course modules have been watched. If you cancel during the cooling-off period and no Course modules have been delivered, you will receive a full refund of your Registration Fee together with any other amounts which you have paid to us in respect of fees.
Refunds will be paid by bank transfer within 21 working days. If a Course module has been delivered during the cooling-off period then your Registration Fee will not be refunded. Any refunds of fees paid after the cooling-off period will be dealt with in accordance with our cancellation policy. Following the cooling off period, the cancellation policy below applies. If you cancel before the Course starts fees will be chargeable as set out in the table below:
Weeks Prior to Course Start Date
Cancellation Charge as % of Total Course Fees
Between end of “cooling off period” and > 12 weeks
Charge 20% of Total Course Fees
< 12 weeks > 8 Weeks
Charge 35% of Total Course Fees
< 8 weeks > 4 weeks
Charge 50% of Total Course Fees
< 4 weeks
Charge 100% of Total Course Fees
“Total Course Fees” means the total amount paid and due to be paid by you in respect of Course Fees (less the Registration Fee which is non-refundable after the cooling-off period).
6. REFUND POLICY
Subject to the following provisions of this section, refunds of Course Fees for Postgraduate Diplomas will not be given if you cancel or are unable to attend the Postgraduate Diploma once you have enrolled on the Course.
You will remain responsible for payment of the Total Course Fees. If you provide a suitable replacement who is prepared to take over your obligations to us on the Postgraduate Diploma, we will refund any Course Fees paid by you in advance, minus an administration fee of £25.
In the event that you are unable to provide a replacement for your attendance on the Course, the cancellation policy at section 4 will be enforced. Once your Course has started, refunds of Course Fees will not be given.
Enhanced CPD certificates require attendance on all modules and submission of course assessments where appropriate. You are responsible for submission of assessments and incase of any queries or delayed should contact the Course Coordinator or program director.
Smile Academy UK Ltd and its Faculty are the owner(s) or licensee(s) of the copyright, trademarks and all other intellectual property rights in the content of the presentations, support literature and any other materials or documents provided in connection with the Courses (‘Course Materials’) and expressly reserve all rights in the same. In consideration of receipt by us of the Course Fees, we grant to you a nonexclusive, non-transferable licence (i.e. not to be used by, or transferred to, another person) for you to use the Course Materials for the sole purpose of research or study or for your professional training and development.
In the event you are required to use any software on a Training Course, it is your responsibility to obtain and comply with any applicable licence for your use of such software. Any use of the Course Materials other than for research or study or your professional training and development requires our prior written permission. Unless we state otherwise, the copying, reproduction and/or use of the content of the Course Materials or any extracts thereof is strictly prohibited.
In particular, you are not permitted to share any of the Course Materials with a third party or present any of the Course Materials or part thereof as your own or use the same for any public or promotional use.
The Course Materials are provided for reference purposes only and do not necessarily stand on their own and are not intended to be, nor should they be, relied upon for choosing or providing specific treatment to a patient nor should they be used as a substitute for professional judgment with respect to particular circumstances.
Advice provided by us, or any of our presenters, during a Training Course, is generic advice and does not take account of medical or other conditions that may affect a patient or the treatment they receive.
To the fullest extent permitted by law, neither we nor any of the presenters in any of the Courses will be liable to you for any loss, injury, claim, liability or damage of any kind (whether direct or indirect) resulting in any way from:
1. your use or misuse of the Course Materials; or
2. any advice or content contained in any of the Course Materials or provided during any of the Modules ;or
3. any errors in or omissions from the Course Materials; or
4. any cancellation or postponement of a Course module
We shall have no liability for any losses or damages which may be suffered or incurred by you, whether the same arise in contract, tort (including negligence) or otherwise, which fall within any of the following categories:
1. losses or costs associated with cancelled or rearranged travel arrangements;
2. loss of profits;
3. loss of anticipated savings;
4. loss of business opportunity;
5. loss of goodwill;
6. loss of data;
7. claims against you by patients or other third parties; or
8. any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses.
Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the Training Course shall be limited to the Course Fees actually paid by you in respect of the Training Course. Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation. It is your sole responsibility to secure appropriate professional indemnity insurance which covers you for live patient Courses.
We may terminate the contract between you and us by written notice for any of the following reasons:
(a) if you fail to conduct yourself in an appropriate manner when communicating with or receiving support from us. By this we mean that you act in such a way as to threaten, intimidate or otherwise harass our staff, or that your conduct is violent or threatens the physical safety of either our staff or any other person at a Training Course; or
(b) you continue to behave in a manner which is disruptive to the learning environment on the Course, having been previously asked to desist from disrupting the class
(c) if you fail to comply with any of your obligations under these Terms and you fail to remedy (if capable of being remedied) such breach within seven (7) days of a request from us to remedy it; or
(d) if you fail to pay the Course Fee or any other sums due in accordance with section 3. If we terminate our contract with you, your right to attend the Training Course and to receive any of the Course Materials will immediately cease and all Course Fees not yet paid in respect of any Course modules (including the remaining Course Days) shall be immediately due and payable.
11. EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control (‘Force Majeure Event’).
A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:
· strikes, lock-outs or other industrial action; or
· civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or
· fire, explosion, storm, flood, earthquake, subsidence, epidemic or other extreme weather conditions or forecasts thereof, or other natural disaster; or
· impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; or
· impossibility of the use of public or private telecomms. networks.; or
· death, incapacity or illness of any member of the faculty involved in delivering one or more Course module In the event that we are unable to provide a Course module by reason of a Force Majeure Event, we will use reasonable endeavours to re-arrange the relevant Course module and where we incur additional costs as a result of re-arranging the Course module, we reserve the right to increase the cost of the relevant Course module.
You may not transfer any of your rights or obligations under these Terms to another person without our prior written consent. We can sub-contract, transfer or assign all or any of our rights and obligations under these Terms to another suitable organisation, but, this will not affect your rights under these Terms.
All notices sent by you to us must be sent to Smile Academy UK Limited at: firstname.lastname@example.org
We may give notice to you at the e-mail, phone number or postal address you provide to us in the order form. Notice will be deemed received and properly served 24 hours after an e-mail or SMS is sent or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an e-mail or SMS, that the e-mail or SMS was sent to the specified e-mail address or mobile number of the addressee.
If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining
Terms which will continue to be valid to the fullest extent permitted by law. We have the right to revise and amend these Terms from time to time and any changes will be posted to our Website.
If we fail, at any time while these Terms are in force, to insist that you perform any of your obligations under these Terms, or if we do not exercise any of our rights or remedies under these Terms, that will not mean that we have waived such rights or remedies and will not mean that you do not have to comply with those obligations.
If we do waive a default by you that will not mean that we will automatically waive any subsequent default by you. No waiver by us of any of these Terms shall be effective unless we expressly say that it is a waiver and we tell you so in writing.
A person who is not party to these Terms shall not have any rights under or in connection with them. These Terms will be governed by the laws of England and Wales. Any dispute arising in connection with the same (including non-contractual disputes and claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
Learn more about our Postgraduate Diplomas and book on our courses.